Shipping policy

Last updated: September 16, 2026

This Shipping Policy applies to physical products purchased directly from 67btur Qr through 67btur-qr.myshopify.com. It explains where we ship, shipping costs, estimated delivery times, tracking, and the assistance available if a shipment is delayed or encounters a delivery problem.

Where We Ship

We offer shipping to:

  • All 50 U.S. states, including Alaska and Hawaii.
  • The District of Columbia.
  • American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.
  • Eligible U.S. military addresses.
  • The Federated States of Micronesia, the Republic of the Marshall Islands, and the Republic of Palau.

Checkout may also offer shipping to other destinations.

Delivery availability for any particular address is confirmed only when checkout accepts the complete shipping address and displays an available shipping option. If no shipping option appears after the complete address is entered, we cannot accept the order for delivery there.

This shipping coverage applies to every product sold through this store.

P.O. Box availability is also determined at checkout. We can ship to a complete P.O. Box address when checkout accepts it and displays a shipping option.

Free Shipping

Shipping is free for every order accepted for delivery at checkout.

This means:

  • No minimum purchase requirement.
  • No destination-based shipping surcharge.
  • No additional shipping charge when an order is divided into multiple packages.

Sales tax displayed at checkout is separate from shipping charges and may still apply.

Import Duties and Customs Charges

67btur Qr is responsible for any import duties, tariffs, import taxes, or customs-clearance charges required to deliver an order. Customers will not be required to bear these costs.

If a carrier or customs authority nevertheless requests payment, contact us at support@67btur-qr.myshopify.com before paying whenever possible.

Please provide:

  • Your order number.
  • The email address used at checkout.
  • The official invoice, notice, or payment request.
  • The amount and currency requested.

If payment was required to receive the package, also provide official proof of payment. Before sending a payment record, redact full card or bank account numbers, security codes, account balances, and unrelated transactions. We will never ask you to email a full card number or security code.

We will review the information and email our decision within 2 business days after receiving the required documents. If the charge is verified, we will issue reimbursement within 2 business days after verification.

The reimbursement covers the verified amount actually paid by you, reduced by any amount already refunded or reversed before reimbursement is issued. It also covers any mandatory foreign-transaction or currency-conversion fee that is separately itemized and directly attributable to the verified customs payment.

We will first attempt to reimburse the payment method used for the order. If the payment provider cannot process the reimbursement, we will arrange another method that charges you no fee. If your confirmation is required and you do not respond, the reimbursement will remain pending and available; silence does not waive your right to receive it.

Your bank or payment provider may take additional time to post an issued reimbursement.

A customs reimbursement is separate from, and does not reduce, any refund issued for the order itself.

Fulfillment Location and Carriers

All orders are fulfilled from our fixed U.S. fulfillment location at the complete address listed in the Contact Information section below.

We ship orders using USPS, UPS, or FedEx. The carrier assigned to each package will be shown in its tracking information.

Do not send a return to our address without first obtaining approval and a prepaid return label under our Refund Policy.

Order Cutoff and Processing Time

Business days are Monday through Friday, excluding U.S. federal holidays. Carrier non-operating days are also excluded when calculating transit estimates, but they do not extend our stated customer-service, review, or refund deadlines.

Eastern Time (ET) controls the order cutoff.

Orders successfully placed before 4:00 p.m. ET on a business day begin processing that day.

Orders placed at or after 4:00 p.m. ET, on a Saturday or Sunday, or on a U.S. federal holiday begin processing on the next business day.

Every order accepted for delivery has a 1–2-business-day processing period. Processing includes reviewing the order, preparing and packing the products, and placing the package in the carrier’s physical possession.

Creating a shipping label or tracking number does not mean the package has been transferred to the carrier.

Transit and Delivery Estimate

For shipments to the 50 U.S. states, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, the U.S. Virgin Islands, eligible U.S. military addresses, the Federated States of Micronesia, the Republic of the Marshall Islands, and the Republic of Palau, estimated transit time is 2–4 business days after the carrier takes physical possession of the package.

The day the carrier takes possession completes the processing period. Transit Day 1 is the next business day, so processing and transit days do not overlap.

The normal total estimated delivery time is therefore 3–6 business days beginning on the applicable processing-start date:

  • 1–2 business days for processing.
  • 2–4 business days for transit.

For any other destination supported at checkout, transit and total delivery times vary by destination and carrier. We do not promise a uniform 2–4-business-day transit estimate or 3–6-business-day total delivery estimate for those destinations.

These estimates are not guaranteed delivery dates. Weather, transportation interruptions, and carrier operating schedules may affect the actual delivery date after the package enters transit. The protections below continue to apply if a shipment is delayed, lost, damaged, or misdelivered.

Tracking and Split Shipments

Every package sent to a customer receives a tracking number. We email the tracking information to the email address used at checkout.

A tracking number may be created before the carrier receives the package. Transit begins only when the carrier takes physical possession.

An order may be divided into multiple packages. Each package receives separate tracking and may arrive on a different date. Split shipments do not create an additional shipping or customs charge, and one package arriving before another does not mean the remaining items have been canceled.

Address Changes

Please check the complete shipping address before placing an order.

To request a change, email support@67btur-qr.myshopify.com immediately. We can change an address only when all of the following conditions are met:

  • The carrier has not taken physical possession of the affected package.
  • The change can still be completed within our fulfillment process.
  • Checkout supports delivery to the corrected complete address.

An address-change request is effective only after we confirm it by email.

After the carrier takes possession, we cannot guarantee an address correction or rerouting. If the package is returned to us, the Return to Sender section below applies.

Cancellations Before Shipment

You may request cancellation of the entire order or of specific items before the carrier takes physical possession of the affected package.

An ordinary cancellation request becomes effective when we confirm it by email.

If the cancellation covers the entire order, we refund the entire amount charged at checkout, including applicable sales tax.

If only certain items are canceled, we refund the amount charged for those items after any item-level or order-level discounts allocated to them, including the corresponding sales tax.

We do not charge a cancellation fee or deduct shipping, customs, restocking, or processing charges. We issue an approved cancellation refund to the original payment method within 2 business days.

A bank or payment provider typically takes up to 10 additional business days to post an issued refund. That posting period is controlled by the bank or payment provider and is not included in our 2-business-day refund-issuance period.

After the carrier takes possession, the package cannot be canceled in transit. Returns after delivery are governed by our Refund Policy.

Processing Delays

If we cannot place a package in the carrier’s physical possession within the stated 1–2-business-day processing period, we will email the address used at checkout as soon as we know of the delay and no later than the end of that period.

The email will explain the delay, identify the affected items, provide a revised shipment date when reasonably available, and give a specific deadline for your reply.

The response deadline will give you a reasonable opportunity to respond and, when a revised shipment date is provided, will precede that date.

You may choose either of the following options:

  • Accept the revised shipment date.
  • Cancel the affected unshipped items for a refund.

If you cancel the affected unshipped items in response to a delay notice before the carrier takes physical possession, the cancellation becomes effective when we receive your reply and does not require separate approval. We will issue the applicable refund to the original payment method within 2 business days after receiving your cancellation.

We do not charge a fee for either choice. Silence does not count as agreement to a delay. If we do not receive your express agreement by the stated deadline, we will automatically cancel the affected unshipped items and refund all amounts charged for those items, including corresponding sales tax, within 2 business days.

If we later cannot meet a revised date that you accepted, we will notify you again before that date. The new notice will provide another opportunity to accept the further delay or cancel the affected unshipped items. Agreement to an earlier delay does not authorize a later delay.

The same silence, automatic-cancellation, and refund rules apply to every further delay notice.

Lost or Misdelivered Packages

Contact support@67btur-qr.myshopify.com if any of the following occurs:

  • Tracking does not show delivery by the end of the estimated delivery window.
  • Tracking stops updating.
  • The package appears to have been delivered to a different address.
  • Tracking says delivered but you did not receive the package.

A delivered tracking event is not automatically treated as conclusive proof that you received the package.

For a delivered-but-not-received package, first check the shipping address in your order confirmation and, where applicable, your mailbox, entrance, mailroom, reception desk, household members, and immediate delivery area. These checks do not limit your right to ask us to investigate.

Please send:

  • Your order number.
  • The email address used at checkout.
  • The tracking number or current tracking status.
  • Confirmation of the complete delivery address.
  • A short description of what happened.

Within 2 business days after receiving the complete report, we will acknowledge it, begin an investigation, and ask whether you prefer a no-cost replacement or a refund if the package is determined to be lost or misdelivered.

You will have 7 calendar days after our email to make that choice. If you do not respond within that period, the default result is a refund rather than a replacement.

We will complete our review within 10 business days after receiving the complete report. We will not require you to wait longer solely because the carrier has not completed its investigation.

If the package has not been delivered and the available information does not reasonably establish delivery to the complete address confirmed in the order, we will treat it as lost or misdelivered.

If we determine that the available evidence reasonably supports delivery to the confirmed address, we may decline an automatic replacement or refund. We will explain the specific basis for the decision. If you later provide relevant new information, we will review it and respond within 2 business days.

When a package is treated as lost or misdelivered, either of the following outcomes applies:

  • An available replacement will be placed in the carrier’s physical possession within 1–2 business days once we have both determined that the package is lost or misdelivered and received your replacement choice.
  • A selected or default refund will be issued to the original payment method within 2 business days.

If the requested replacement is unavailable, we will issue the applicable refund to the original payment method within 2 business days once we have both made the loss or misdelivery determination and received your replacement choice.

Customers are not required to file their own carrier claim, submit a police report, or pay an investigation fee.

Damaged, Defective, Wrong, Missing, or Materially Different Items

Contact support@67btur-qr.myshopify.com within 30 calendar days if any of the following occurs:

  • An item arrives damaged or defective.
  • You receive the wrong item.
  • An item is missing from a delivered package.
  • An item is materially different from its description.

For a damaged, defective, wrong, or materially different item, the 30-day period begins when the package containing that item is delivered.

For a missing item, the period begins when the package assigned to that item in our shipping records is delivered. If our records do not assign it to a specific package, the period begins when the final package in the order is delivered. If the entire package has not been delivered, use the Lost or Misdelivered Packages process instead.

Please provide:

  • Your order number.
  • The email address used at checkout.
  • A clear description of the problem.
  • Photographs or other supporting information showing the item, package, shipping label, or contents, when reasonably available.

We will review the complete information and email our decision within 2 business days.

For an approved missing-item report, our decision email will ask you to choose a no-cost replacement or a refund for the missing item. You will have 7 calendar days after that email to make your choice. If you do not respond within that period, the default result is a refund.

If you choose a replacement and it is available, we will place it in the carrier’s physical possession within 1–2 business days after receiving your choice.

If the requested replacement is unavailable, we will issue the applicable refund to the original payment method within 2 business days after receiving your replacement choice. If you select a refund, or do not respond within the 7-calendar-day period, we will issue the refund to the original payment method within 2 business days after the applicable choice or deadline.

A missing item does not need to be returned.

For damaged, defective, wrong, or materially different items, you may request a refund or exchange under our Refund Policy. If an approved return is required, we provide a prepaid return label and charge no return shipping, restocking, or return processing fee.

This section covers delivery-related problems. Change-of-mind returns and all other return conditions are explained in our Refund Policy.

Return to Sender

A carrier may return a package when, for example, the address is incomplete or incorrect, delivery access is unavailable, the package is not collected, or delivery is refused.

When tracking first shows that the package is physically moving back to us, we will contact you by email within 2 business days.

You may choose either of the following options:

  • One free reshipment to a corrected complete address accepted at checkout.
  • A refund for the returned items.

To choose reshipment, reply within 7 calendar days and provide the corrected complete address. If we do not receive a complete reshipment choice by the deadline stated in our email, the default result is a refund.

We do not charge a reshipment, return shipping, restocking, or processing fee.

After the package reaches our fulfillment location, we will inspect it and email the result within 2 business days. We will then either:

  • Place an available reshipment in the carrier’s physical possession within 1–2 business days.
  • Issue the applicable refund to the original payment method within 2 business days.

If the package does not reach our fulfillment location within 20 business days after tracking first shows physical return movement, we will treat the return journey as lost and apply the same reshipment-or-refund result without requiring you to wait longer.

If the one free reshipment is returned again for the same type of address, access, refusal, or collection problem, we will not attempt a third shipment. We will inspect the second returned package within 2 business days after it reaches our fulfillment location and issue the applicable refund to the original payment method within 2 business days after completing that inspection.

If the second returned package does not reach our fulfillment location within its 20-business-day return period, we will issue the applicable refund to the original payment method within 2 business days after that period ends.

A return caused by a store error, carrier error, visible shipping damage, incorrect shipment, or a customs charge for which the store is responsible under this policy is not treated as a customer-caused delivery problem. You may choose a no-cost reshipment after the issue is corrected or a refund, and the event does not use your one ordinary free-reshipment opportunity.

Refusing delivery is not a substitute for an approved return under our Refund Policy. However, if a carrier requests payment of a customs charge for which the store is responsible under this policy and the issue cannot be resolved before delivery, you may refuse the package without losing the protections in this section.

Legal Rights and Manufacturer Warranties

Nothing in this policy limits any right or remedy that cannot be waived or limited under applicable law.

If a product includes a written manufacturer warranty, its complete terms or clear instructions for obtaining them will be available from the product page before purchase. That warranty is additional to, and not a replacement for, the rights and remedies provided by this policy and our Refund Policy.

Contact Information

For shipping questions, address changes, cancellations, customs-charge reviews, tracking problems, or returned packages, contact:

This address is the store’s office, business contact, shipping, and approved return address. It is not a retail storefront.

We do not offer in-person pickup and do not accept in-person returns or drop-offs. All approved returns must be sent by mail using the prepaid label we provide.